CalmDwellOur 30-day guarantee
Assess any product from CalmDwell. In the event that an item proves unsuitable, return it within 30 days for a full reimbursement of the purchase price.
The promise
Items may be returned within 30 days of receipt regardless of motive. Funds are remitted to the initial payment source within 3 business days after arrival.
1
30-day returns
Applicable without restriction, including subjective customer preference.
2
Insured delivery
Transport damage or transit loss is remediated by full replacement or refund at our expense.
3
Secure payment
Settlement by cash on delivery or bank transfer: zero payment card processing, zero payment card retention.
4
Real support
Inquiries directed to [email protected] receive a manual response within one working day.
How to claim
- Initiate request: transmit an email to [email protected] citing the relevant order reference.
- Authorization: our desk issues return documentation and destination details within one business day.
- Return transit: ship the unit to the stated facility; reimbursement executes upon verification of receipt.
Definitive terms are detailed in the Returns policy and Delivery terms documentation.